Refund Policy

Last Updated: December 12, 2024

1. Overview

Atomic Systems maintains a strict no-refund policy for all services and project engagements.

2. Project Cancellation and Payments

  • All payments made to Atomic Systems are non-refundable
  • Projects cancelled at any stage (before, during, or after development) are not eligible for refunds
  • Milestone payments and deposits are non-refundable regardless of project status
  • Upon project cancellation, all outstanding payments for work completed or in progress must be paid in full
  • Project abandonment by the client does not void payment obligations

3. Dispute Resolution

In case of disputes:

  1. Contact us at [email protected]
  2. Provide detailed explanation
  3. Allow 5-7 business days for response
  4. Resolution will focus on project completion or adjustment options, not refunds

4. Clarification

To be explicitly clear:

  • No refunds are provided under any circumstances
  • All sales are final
  • Payments for services are non-transferable
  • Contract termination does not warrant refunds

All clients must acknowledge and agree to these terms before project commencement.

Atomic Systems Simply Provide You With Systems That Works!

Atomic Systems and M Waseem Zaheer are in no way responsible for the success of your business or the performance of your technology solutions beyond our agreed-upon specifications. As a technology development agency, our responsibilities are limited to producing the software, applications, websites, and digital solutions outlined in the project scope, within the scheduled timeframe. The performance and success of your technology solutions are contingent upon numerous factors outside of our control (including but not limited to: user adoption, your implementation strategy, your infrastructure and hosting choices, the maintenance and updates you perform, your business operations, market conditions, etc.). It is your responsibility to have a qualified legal representative review all materials and code created by Atomic Systems to ensure compliance with standards in your industry. We offer no guarantees other than our commitment to develop technology solutions according to the agreed-upon specifications and industry best practices. We create and deliver the contracted technological assets and provide the agreed-upon support services, but we do not guarantee specific business outcomes, market success, or user adoption rates. We do not participate in revenue-sharing partnerships. We do not offer any guarantees of profitability. This is a complex technical space, and the business risk is yours to bear as the business owner. We do not offer refunds for work performed.

©AtomicSystems Copyright 2024

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